1. Base Terms and Conditions
(Standard and Web bookings)
Advance reservations are strongly recommended. A credit card is required for all reservations.
Please note that the following fees are payable in addition to indicated fares: $10.00 US per person Port and Security fee each way; fuel surcharge if imposed.
Schedules, fares and fees are subject to change or surcharge without notice. Packages and Special offers are subject to availability and restrictions.
| Cancellations | Fee |
|---|---|
| Within 48 hours of start date | $ 50.00 US |
| No show Fee | $ 100.00 US |
2. Terms and Conditions – Packages
(Package and Web Package bookings)
Advance reservations are strongly recommended. A credit card is required for all reservations.
Please note that the following fees are payable in addition to indicated fares: $10.00 US per person Port and Security fee each way; fuel surcharge if imposed.
Schedules, fares and fees are subject to change or surcharge without notice. Special offers are subject to availability.
Package Cancellation and Change Fees: Cancellation or changes of a package booking results in Bay Ferries incurring operational and administrative costs.
Consequently, the following fees shall apply to cancelled or changed package bookings in accordance with the time prior to departure.
| Cancellations / Modifications | Fee |
|---|---|
| More than 72 hours of package start date | $ 25.00 US |
| Between 72 and 24 hours of package start date | $ 150.00 US |
| Within 24 hours of package start date | Non refundable Non amendable |
| Anytime after package start date | Non refundable Non amendable |
| No Show | Non refundable |
3. Sail & Save
| Cancellations / Modification | Fee |
|---|---|
| Any modification right up to sail time | $ 50.00 US |
| Cancellation | $ 100.00 US |
| No Show | $ 150.00 US |
4. Bookings with Accommodations Added to Regular Fare – The CAT
| Cancellations / Modification | Fee |
|---|---|
| Within 48 hours of start date (not necessarily sailing date) | $ 75.00 US Cancellation/Modification Fee |
| No show Fee | $ 150.00 US |